Water Pipe Repair & Replacement for Minneapolis-St. Paul

Noah Phillips was awesome. Professional , considerate, very capable and good communicator.

Rick came out and did A great job explaining what I need was a very professional on time and I highly recommend him

Joseph was knowledgeable, informative, patient and took the time to answer all of my detailed questions. I Highly recommend Joseph. He is the electrician you want to come to your home. Outstanding service, just the best!

Tony W. was professional, clearly communicated the problems to solve and possible solutions. He was timely, polite and professional.

Matt is a delightful, very knowledgeable representative of Genz Ryan. He thoroughly evaluated our furnace and AC systems and provided great options for replacement. We were impressed by the service programs available and feel safe and confident as we move into our new-to-us home.

Dan was very knowledgeable, efficient and cost-aware. I’ll be getting a new water heater and softener tomorrow!

Ryan answered all my questions, was very prompt and did a great job of putting in 2 outlets in my garage. Took much less time that I thought it might.

Mark was thoughtful and offered great solutions; he was able to suggest and install a great light over my workbench that makes such a difference!

Sean was on time, very knowledgeable about the electrical situation we had and corrected a dangerous situation. It bolstered the confidence we have in the technicians at Genz Ryan.

Mason was knowledgeable and thorough. When he wasn't sure of something, he knew exactly who to call to get answers and everything proceeded smoothly. Once again, this instilled confidence that Genz-Ryan selects high quality folks to do the work.

Jesse helped with an electrical problem; clearly he is very knowledgeable and gave great info about the vintage of the house and how it was wired, etc. all fixed and working now in a short amount of time! Thanks again!

Angel came at the end of a long day and was full of energy and kindness. He quickly found the problem and was able
To fix it

Matthew was very professional and at ease with evaluating our heating and air conditioning systems. He provided the results clearly with ways to remedy situations that needed attention. He was flexible with time and I feel assured that we’ll get through the warm weather with no problems. He was great to work with.

Eulises and Cam were a great team; very professional and competent. They showed me the inside of the water heater via camera so it helped in making the choice for a solution. I asked to observe how the water filter was changed out in case I might need to do it myself someday. They were very accommodating and patient as I took pictures of the process. They also found a small gas leak in a pipe and repaired it.
I continue to be impressed by the technicians at Genz-Ryan!

Excellent at explaining everything, answering questions, and walking me through options

I keep updating this same post meeting the most cheerful and friendly guys over the last ten years.

10/22/25: Eulises sure knows his plumbing! He was able to diagnose the problems with our water softener and put together a fix that was in our budget. I appreciate all the time he took out of his day when I'd originally just had him out to drain the water heater and take a look at it.

Got a bunch more work planned on the house now, and since I don't plan on moving in the next ten years I'll be sleeping better. Thanks Eulises 5*s, my guy!!

9/10/2025: Larry Ross came out bc my furnace wasn't turning over and we'd just had a bunch of work done with Genz on the AC unit + thermostat. It was a pretty simple issue, took about 15 minutes for him to figure it out and apply the fix, and there was no charge! That's greatly appreciated obviously bc of the previous work done, but I was honestly expecting a charge for the sorry notice house call. Lovely that a great guy like Larry has that kind of discretion in a company as big as Genz. 5*s, Larry thanks man!!

8/2025 I had Jay Nelson, HVAC, out to install a new thermostat and to get an estimate on a new AC unit. Fantastic service, super knowledgeable, and I signed right away for the new unit and upgrades to our current system. Jay made it easy and we chatted through the options.

What I really appreciated was his honesty and, most importantly, I never felt pressured or "sold to". Great guy 5*s would highly recommend!!!

We also had an electrician, Joseph White, come out to look at the electrical panel, which has only been updated since the late seventies by amateurs. We've got dead outlets and fire hazards bc of it.

It's all getting replaced and upgraded too!! Joseph was also GREAT throughout the whole process, and I swear this company only hires guys and gals that I'd like to hang out with when my house isn't falling apart.

Fantastic and holistic service all around. Why go somewhere else? Good stuff dudes

Haven’t had such an honest consultation in years. Ricky was great and extremely helpful.