Preferred Twin Cities Heating, Cooling, Plumbing, & Electrical Provider

I am really pleased with my service today! Mike Hill came to check why my furnace was not turning on to heat my house. He did a spectacular job diagnosing the issues! I appreciate how helpful, and articulate he was by showing me different options on how to improve, and optimize my furnace setup. He was very informative and took the time to explain things about my furance, and HVAC system, in layman's terms so I could easily understand what he was talking about! 😊 Thank you Genz-Ryan for sending over a very helpful, and kind technician to help me!

I appreciated Mike Lemke's punctuality, efficiency, professionalism. He was thorough and respectful and understanding of this veteran's issues. Thank y'all kindly. Karl L.

Cesar R completed our water heater replacement work today! He was amazing! He provided all information on options for replacement and worked with us to find the best option for our home. The work completed was wonderful and he got us warm water again - same day! Thank you for the great work, professionalism, and kindness.

We had several electrical repairs done by Genz Ryan and Chris came and fixed them both. Excellent job! Fast and efficient!

Prompt service. Cordial, respectful of our home and furnishings Explained the problem and provided options to address the issue. Juan provided excellent service.

Emilio did a nice job. He is very thorough and explain things very well to me. I’m very pleased with his service.

I had a great experience with Jason Schmidt from Genz-Ryan. He was professional, knowledgeable, and courteous throughout the visit. He thoroughly inspected my water heater, explained the condition of the anode rod, and helped me understand the importance of replacing it to extend the life of the water heater. Jason took the time to answer my questions, explained the available options, and completed the work efficiently. I really appreciated his attention to detail, transparency, and friendly approach. Overall, I’m very satisfied with the service and would highly recommend Jason Schmidt and Genz-Ryan for water heater maintenance and service!

My AC broke this past weekend and I wanted to get several bids to get a new HVAC system, as my furnace and AC were almost 29 years old. My experience with Mike L. was great: he was the technician that came out to diagnose the issue with my AC and helped walk through different options for replacement systems. Despite being a technician, he also helped me with the sales process and answered all of my many questions I had about installation and warranties with the new equipment. As a side note, I saw several reviews mentioning how Genz-Ryan charges a lot or were the "pricey" option, but I got 3 quotes for replacement systems and all 3 were within ~$1000 of one another. I went with Genz mostly because they offered the most free add ons such as a wifi thermostat, a 2-year tune-up package, and a HVAC sensor. Im looking forward to my new HVAC system! And thanks again to Mike for all his help!