Professional Twin Cities Thermostat Installation

Amazing, professional, friendly service. Thank you!

UPDATE:
7/21/2025 Visit - Continued work with GR, this time for a free electrical consultation. I worked with a tech. named Joe W. He was more than happy to do the full home inspection while I shadowed him, asking questions along the way to which he answered the ones he knew and didn't try to answer ones he didn't know, general housing questions, not electrical. We related through shared pop culture interests and had good conversation as going through the proper electrical checks. When the inspection was done, he ran through the items noted on his inspection, have an estimated work order cost and answered my questions again regarding the work. When the estimate came through, there was no surprise as this was the amount we discussed. Joe W. was easy to work with, knowledgeable and professional. I would highly recommend working with Joe W. and getting to know him better. Thanks Joe!

The new unit had been installed while I was out of town. I had a friend at the house to let the techs. in for the install. The install went well enough but the new furnace had not been delivered on the day of the install. A minor hiccup. This review is for the install of the Resideo monitoring device used to employ Genz-Ryan's HomePulse subscription service. I enrolled in this for the peace-of-mind selling point advertised and the value carried with the home if I desire to sell in the future. The technician that performed the install for the Resideo device was Anthony A. He allowed me to shadow him for the duration of the install and answered the many questions I had. There were network connectivity issues leading to this install taking around three hours. In this time we did chat quite a bit which led to me learning more about home HVAC systems and the harmony they can produce. I enjoyed the time with Anthony quite a bit and appreciated his knowledge and expertise. He also informed me he has a little one on the way, scheduled for delivery in January. I hope the delivery goes smooth and wish him and his family well for future endeavors. I hope the sleepless nights aren't too taxing, Anthony! ✌️

I had to call Genz-Ryan to investigate a furnace issue. I did a fair amount of research before their arrival and tried to fix a few things myself but was in the weeds so had to call in professionals. I was sad to realize purchasing a new furnace would be the move since I had a cracked heat exchanger on a 19 year old furnace. I was presented the information on different levels of furnace efficiency (80% vs. 90%) and clearly understood the pros and cons of both lines of appliance. The techs. that performed this guided presentation and explanation were Mike H. and Evan. They acted with professionalism and communicated with clarity. I was at no point confused on what was happening and why. We also spoke with Shane L., one of the design techs. who summarized the options and a decision was made. These gentlemen were kind-hearted and transparent with their explanations. I wasn't in the best of mood to add another home expense to the ledger but these previously mentioned gentlemen were very easy to work with. I would be happy to work with them again!

Allen was so helpful!! Would definitely recommend. The call center has a really weird AI interface that is very creepy

It's always a pleasure having services performed by the Genz Ryan team. Our HVAC tech, Mike, was on time, professional, and courteous throughout the entire visit. Thanks for the excellent service.

Joseph was really good and friendly.

Exceptional service! Responded quickly to my service request and was professional; knowledgeable and friendly! Very pleased at how efficient and effortlessly this drain repair n garbage disposal removal was handled!
Strongly recommend!!!

I keep updating this same post meeting the most cheerful and friendly guys over the last ten years.

Most recently I had Jay Nelson, HVAC, out to install a new thermostat and to get an estimate on a new AC unit. Fantastic service, super knowledgeable, and I signed right away for the new unit and upgrades to our current system. Jay made it easy and we chatted through the options.

What I really appreciated was his honesty and, most importantly, I never felt pressured or "sold to". Great guy 5*s would highly recommend!!!

We also had an electrician, Joseph White, come out to look at the electrical panel, which has only been updated since the late seventies by amateurs. We've got dead outlets and fire hazards bc of it.

It's all getting replaced and upgraded too!! Joseph was also GREAT throughout the whole process, and I swear this company only hires guys and gals that I'd like to hang out with when my house isn't falling apart.

Fantastic and holistic service all around. Why go somewhere else? Good stuff dudes

Nice, professional service on furnace and duct cleaning