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4.7
Google Rating
What Twin Cities Homeowners Are Saying About Genz-Ryan
Trusted by Your Neighbors
For more than 70 years, Genz-Ryan has built its reputation one home at a time. Families across the Twin Cities, in communities like Maple Grove, Eden Prairie, and Maplewood, have trusted us with their heating, cooling, plumbing, and electrical needs, and their feedback speaks for itself. A 4.7-star rating based on more than 8,000 reviews reflects something we never take for granted: the confidence homeowners place in us every single day.
What keeps customers coming back is straightforward. Technicians who arrive on time, communicate clearly, and give honest assessments without pressure or upselling. That is the Genz-Ryan experience, and it has been since 1950. As a family-owned business and a Better Business Bureau Torch Award recipient for Business Ethics, we hold ourselves to a standard that goes beyond the job. Your family’s comfort and peace of mind are what drive everything we do. Read through the reviews below and discover why so many Twin Cities homeowners have made Genz-Ryan their trusted partner for life.
Great job done, competent, thank you!
Great job done, competent, thank you!
Had a service today with Lorenzo C. Great communication, quick and efficient service.
Amazing service! I highly recommend Joe L and Lorenzo C.
Joe went over everything in plain language and made it easy to understand what was needed and recommended.
Great service, no hassle.
Very good at what he does.
Thanks Andrew.
Thank you!
They sent a service technician, Ryan A. to check things out shortly after I called.
He was very pleasant and professional. He spent a lot of time checking things out and gave us an estimate.
I appreciate how helpful, and articulate he was by showing me different options on how to improve, and optimize my furnace setup.
He was very informative and took the time to explain things about my furance, and HVAC system, in layman's terms so I could easily understand what he was talking about! 😊
Thank you Genz-Ryan for sending over a very helpful, and kind technician to help me!
Thank y'all kindly.
Karl L.
Cordial, respectful of our home and furnishings
Explained the problem and provided options to address the issue.
Juan provided excellent service.
Jason took the time to answer my questions, explained the available options, and completed the work efficiently. I really appreciated his attention to detail, transparency, and friendly approach.
Overall, I’m very satisfied with the service and would highly recommend Jason Schmidt and Genz-Ryan for water heater maintenance and service!
As a side note, I saw several reviews mentioning how Genz-Ryan charges a lot or were the "pricey" option, but I got 3 quotes for replacement systems and all 3 were within ~$1000 of one another. I went with Genz mostly because they offered the most free add ons such as a wifi thermostat, a 2-year tune-up package, and a HVAC sensor.
Im looking forward to my new HVAC system! And thanks again to Mike for all his help!
Eulises did a great job with his plumbing overview the day before. He was thorough, professional, and knowledgeable as he talked us through our options.
I would recommend Telden and Genz-Ryan for your HVAC needs!
I had a great experience with Steffon from GenZ Ryan! Our four-year-old granddaughter accidentally dropped something in our main bathroom toilet that caused a clog, and Steffon came to the rescue. He was professional, arrived on time, and was very friendly and courteous. He did an excellent job resolving the issue, and we truly appreciated his service. It’s always refreshing to work with someone who is dependable, knowledgeable, and takes pride in their work. I would definitely recommend Steffon and GenZ Ryan to anyone needing plumbing services!
Also, hats off to Joe. Thanks to all. A job well done.
Curtis was out to hook up the electrical today. Very good and was professional.
We had to call Genz Ryan when we woke up without heat! Arno looked into the issue efficiently, clearly explained what was happening and made the repair quickly. We appreciated his professionalism and the time he took to ensure we understood how to best fix it and extend the life of our system.
Jan 20206
Ryan was very thorough and helpful. We appreciated his expertise and professionalism in servicing our water heater and assessing our current and future plumbing needs.

The Genz-Ryan Difference


