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Warranty Information

Protect Your Investment

Warranties and Guarantees

Genz-Ryan not only offers our customers custom-designed comfort systems, but we also stand behind our service and systems with a pledge of reliability and performance on which you can rely. Genz-Ryan guarantees that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as stated and agreed upon.

We offer a variety of comprehensive guarantees to improve your overall comfort by protecting you from the expense of breakdowns and manufacturing defects, and ensuring proper installation, while making sure that you have received the best value and are 100% satisfied.

Millions of dollars and thousands of hours have been invested in laboratory stress tests on equipment and training for technicians to design and install units with minimum failure rates. If you ever have a problem with your Genz-Ryan home comfort system, simply give us a call and relax, knowing that any issue that may arise will be minimized and taken care of, guaranteed!

For more on this or any of our other products and services, please contact us.

Protect Your Warranty With HomePulse

Many HVAC manufacturers require regular maintenance as a condition for warranty coverage. Keeping up with maintenance ensures your warranty remains valid, saving you money on future repairs. HomePulse is a diagnostic software tool that helps predict issues with your furnace, heat pump, AC unit, or water heater before they happen. Not only that, but as a HomePulse member, you get access to exclusive discounts, expedited service, and the routine maintenance you need to keep your warranties intact.

Frequently Asked Questions

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What makes Genz-Ryan different?

We are industry leaders, in every way. We stay on top of the latest techniques and technology, to provide you cutting edge service. It doesn’t hurt that we’re also known as the friendliest team in town! Got a question? The Genz-Ryan team is there to answer it.

Do you have financing programs available?

We partner with GreenSky to give you financing solutions that work with every budget.

See Financing Options

Do you offer free quotes?

Yes! Contact us today to learn how to get yours.

Get a Free Quote

How often do I need heating system maintenance?

You should have furnaces tuned up once per year, before the cold weather starts. Because they work all year long, heat pumps should have maintenance done twice a year — once before the weather gets hot, and once before it gets cold outside. Having maintenance performed before the most extreme seasons will ensure that your system is ready to perform when you need it most.

How often should I have my air conditioning serviced?

Genz-Ryan recommends having your air conditioning unit serviced at least once per year ahead of every cooling season, usually at the end of April or beginning of May.

Discover the Genz Difference

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